Our client is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, they have market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non- residential construction and outdoor living solutions, their unique offering of materials, products and value- added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. In order to complete their European IT Tech Team they are now hiring a Workplace & UX Manager.
Tasks
- Develop and implement workplace technology strategies to enhance the user experience and support business objectives.
- Manage virtual desktop infrastructure (VDI) and endpoint solutions, including laptops, desktops, and virtual desktops, ensuring they meet organisational needs.
- Ensure the optimal user experience with workplace technologies, focusing on usability, performance, and reliability.
- Standardise desktop builds to reduce the number of different images in use, simplifying management and support.
- Oversee the deployment of updates and patching to endpoint devices, such as Windows 11.
- Increase the level of control, security, and compliance for end-user devices, adhering to industry standards and regulations.
- Improve the digital workplace experience for users, ensuring their needs are met and issues are promptly addressed, e.g. Mobile Devices.
- Increase visibility of the user estate, ensuring accurate tracking and management of all endpoint devices.
- Collaborate with IT Leadership and other stakeholders to ensure alignment and support for workplace technology initiatives.
- Stay updated on the latest technologies and trends in workplace and user experience management, incorporating relevant advancements into the organisations strategy.
Requirements
- College diploma or university degree in business, information systems, or technical related subject.
- Minimum of 7 years hands-on, technical experience of working as part of an IT Operations team.
- Minimum of 5 years management experience as part of an IT Operations team.
- Experience in a Workplace / End User device related role.
- Experience working in the construction materials / industrial manufacturing sector.
- Proven experience of working in a federated matrix model.
- Strong professional accreditations / certifications such as ITIL, Azure, Citrix etc.
- Proven project management skills, with the ability to work well under pressure and meet deadlines.
- In-depth knowledge of Workplace / End User Device concepts, tools, infrastructure and capabilities.
- Experienced with multiple Workplace software products, platforms and vendors.
- Strong vendor management skills, with experience managing third-party relationships.
- Language English (Fluent).
- Excellent Written and Verbal communication skills with people at all levels across the organization
Advantages
- Desirable Second European Language (preferred)
What they offer
- A culture that values opportunity for growth, development, and internal promotion
- Highly competitive salary package
- Significant contribution to your pension plan
- Comprehensive secondary benefits
- Excellent opportunities to develop and progress with a global organisation