As a Site IT Manager, you will manage the information services function for a pharmaceutical company. The Site IT Manager will have IT Staff of 5 people reporting directly into his/her organization with responsibility to design, develop and deliver key IT strategies through effective leadership and resource management. Will have overall ownership for the full delivery of all IT services that exist to support complex business operations by demonstrating strong and mature leadership skills within the organization.
Tasks
- Drives the provision of a high quality IT service across operational and support areas
- Overall responsibility for financial forecasting and cost management of IT function.
- Takes ownership of escalations with IT delivery teams to ensure that site requirements are embedded in project plans to support agreed service levels and expected capability.
- Builds and maintain strong relationships directly with other departments and external customers.
- Collaborates with Corporate IT Teams to effectively deliver services to end users align with current and future IT strategy.
- Enforces and follows all procedures and policies within IT and the company. Assuring that IT activities are within the limits of applicable laws, codes and regulations.
- Participates in internal audit programs and drive non-conformance issues to conclusion.
- Identify, track and manage key operational risks to the service, providing strong coordination with the business, IT and Operational Risk. High attention given, but not limited to, business continuity, IT audit requirements and software compliance, developing network recovery and backup processes.
- Drives metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
- Drives alignment between the site and Corporate in order to leverage resources and be cost effective.
- Adheres to all safety and health rules and regulations associated with this position and as directed by superior.
- Supervising daily operations of network and server infrastructure
- Aligning IT infrastructure with current and future business requirements and goals
- Testing, troubleshooting and adjusting information systems to operate effectively
- Implementing security of the network, data and its storage and communication systems
Requirements
- Bachelors Degree required, degree in Information Technology/Computing Science or Business Management preferred.
- Minimum of 10 years work-related experience required.
- Minimum of 5 years management experience required in an international company.
- Fluent in English
- Demonstrated leadership and resource management experience
- Significant experience of working with ITIL
- Interpersonal skills in working with the management and technical teams in a self-starter role
- Excellent written and verbal communication skills
- Effective presentation skills
- Strong attention to detail
Advantages
- Experience and good exposure in the area of pharmaceutical/food industry
- Experience of delivering SAP services and manufacturing and quality systems
What they offer
- Bonus
- Cafeteria (8-10% of salary)
- Company car (also for private use, petrol card provided)
- 2 days/week home office
- Flexible working hours
