Service Manager for Global Reporting

Megjelenés dátuma: 2023. január 26.

Az álláshirdetés lejárt.
Azonosító: 11568 Helyszín: Budapest Munkakör: Egyéb

We are looking for Service Manager colleague for Global Reporting to our client in the IT Operations and Services field.

Responsibilties:

  • Perform service controlling (P&L)
  • Plan capacity and sizing of the service components, proactive hardware and environment
  • management
  • Plan and setup the software as a service concept for a globally available service
  • Initiating planning and set up of new service components
  • Coordinate the operations and maintenance of related software, complex server
  • infrastructure and databases (Linux, SAS, Oracle)
  • Maintain service related documentation according with Allianz Technology standards
  • Monitoring and SLA Management
  • Document, maintain and optimize processes and configurations related to the environments
  • Coordinate with various stakeholders in development, architecture, rollout and operations
  • teams as well as with customers for releases/upgrades/changes
  • Manage and support service related risk assessments and audits

Requirements:

  • At least 3 years experience in project management
  • At least 5 years experience in operating infrastructure and application management
  • Solid understanding of Infrastructure architecture
  • ITIL
  • Experience with software as a service concept
  • Desirable SAS + database knowledge
  • Desirable Experience in BI Project Management and Service delivery management
  • Strong analytical skills
  • Organizing abilities
  • Strong customer focus
  • Can rapidly adapt and respond to changes in environment and priorities
  • Advanced English is a must
  • Excellent communication skills with high customer focus
  • Strong conflict resolution skills, resilience

What we offer:

  • Competitive salary package according to candidates knowledge and competences
  • Annual financial bonus based on individual targets
  • Wide package of certified trainings
  • Possibility to develop existing and new skills
  • Support of work-life balance

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