Az álláshirdetés lejárt.
We are looking for a Senior Services Manager in our multinational insurance partners team to Budapest with fixed 50% home-office opportunity and thirteenth and fourteenth monthly salary. You must have strong English language skills, 5+ years work experience to fill the position.
Requirements
- 5+ years work experience (including 1-2 years of leader experience)
- Strong English knowledge both oral and written
- People management expertise
- Business analysis (IT operations)
- Ownership and initiative
- Relationship management
- Service reporting
- Strategic thinking
- Understanding of service management framework
- Asset and configuration management
Nice to have
- Experience in the insurance or banking sector
- German language skills
Responsibilities
- Manage a smaller team of Service Managers and Platform Engineers
- Plan and setup the shared managed service concept for a globally available service portfolio, developed externally (RMS RiskLink and AIR TouchStone)
- Coordinate the operations and maintenance of related software, databases and complex server infrastructure based on our partners standards
- Support capacity and sizing of the service components, proactive hardware and environment management, continuous service improvement
- Coordinates service professionalization, evaluating new concepts
- Initiating planning and set up of new service components
- Coordinates the team assigned to the work stream, assigns and follows up tasks, sets priorities
- Support resource planning in support teams
- Document, maintain and optimize processes and configurations related to the environments
- Coordinate service related task execution in the matrix organization
What we offer
- 50% Home Office opportunity
- Competitive salary
- Thirteenth and fourteenth monthly salary
- Annual financial bonus – based on individual targets
- Wide package of certified trainings
- Possibility to develop existing and new skills
- Support of work-life balance
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