Vendor Communication Accountant (P2P)

Egyéb Budapest Jelentkezem az állásajánlatra
Megjelenés dátuma: 2018 május 31, csütörtök Azonosító: 1849

The Purchase to Pay Vendor Communication Accountant executes all activities as defined in the SLAs/OLAs for PTP for selected local companies with the support of the Senior Accountant and reports directly to the Team Leader.

Munkakör:
Egyéb
Szakirány:
-
Munkavégzés helye:
Budapest

Responsibilities

  • Receive and respond to voice inquiries from the vendors
  • Manage incoming emails ensuring timely, accurate and customer friendly response
  • Follow up customer queries and check resolution where necessary to ensure satisfaction with the response
  • Monitor system performance, escalating technical-related issues to management or via trouble ticket escalation
  • Accurately prepare individual metrics regularly
  • Track and document all customer contact
  • Root cause resolution of identified and/or received supplier queries, complaints and escalations
  • Liaise with internal & external colleagues as needed
  • Maintain vendor master data
  • Support closing activities (monthly, quarterly, yearly)
  • Invoice processing might be required as part of the Vendor Communication
  • Carry out ad hoc requests of Team Leader and/or Manager

Requirements

  • Business Administration and/ or Finance related BA degree
  • Advanced level of English any other european language is a big advantage
  • 1-2 years Accounts Payables work experience
  • Basic understanding of accounting principles
  • Customer Service/ Vendor management experience
  • Excellent spoken and written communication skills
  • Customer Service oriented mind-set
  • Resolution focused mind-set
  • Quality-oriented
  • Distinct flexibility and capacity to work under pressure

Our offer

  • Excellent office in the heart of the city with 21st century solutions
  • People focused culture with development opportunities in an international environment
  • An attractive compensation package providing working from home possibilities
  • An organization where your opinion counts and team spirit is important

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